Remote Executive Operations Specialist

Hi! I’m Irish Lois Tapia - De Vera, an experienced remote Operations & Executive Assistant. I help global companies streamline operations, manage remote teams, and optimize workflows efficiently.

Remote Executive Operations Specialist


Hi! I’m Irish Lois Tapia - De Vera, an experienced remote Operations & Executive Assistant. I help global companies streamline operations, manage remote teams, and optimize workflows efficiently.

"Thank you so much for always being there for always doing your job without being told and for making a difference in the company. You are appreciated even if we don’t tell you every day. I’m very impressed with your work ethic and the fact that you adapt and do what needs to be done without having to be told. We are very blessed to have you! thank you!"

Shawn Hart

Owner, Barn Kingdom LLC

“Irish is incredibly organized and brings structure to everything she does. She knows how to build systems, keep things on track, and is extremely reliable. I trust her completely to handle important responsibilities . Her work ethic is rare to find.”

Stephen Chambers

Director of Operations, Kendrick Madison Transportation LLC

Why Hire Me?

I combine executive assistance, operational support, and advanced IT skills to save clients time, reduce errors, and ensure smooth business operations.

  • Email & Calendar Management

  • GHL / CRM Workflows & Automation

  • Recruitment & Job Posting (Upwork, Indeed, OLJ)

  • Compliance & Data Processing (DL, SSN, MVR, DT, FADV)

  • IT / Helpdesk Support (SCCM, AD, ServiceNow, M365)

  • Scheduling, Admin, and Operations

Services

VA/Admin

  • Multi-company inbox management

  • Calendar & meeting scheduling

  • Executive reminders

  • Document handling

Operations & Logistics

  • Driver coordination

  • FADV data entry

  • Compliance processing (DL, SSN, MVR, DT)

  • Daily operations support

CRM/GHL

  • Pipelines & workflows

  • Automations (email & SMS)

  • Contact management

  • Client/driver tracking

Recruitment Support

  • Job posting on Upwork, OLJ, Indeed

  • Applicant tracking & screening

  • Shortlisting & initial interviews

IT/MSP Support

  • Microsoft 365: Azure AD, Entra, Teams, Exchange

  • ServiceNow

  • Active Directory & SCCM

  • Troubleshooting software & networking

Customer Support

  • Texting/calling drivers

  • Responding to partners/clients

  • Follow-ups and reminders

My Experience

  • Managed 4 company inboxes (hiring, partners, reception, CEO)

  • Coordinated with drivers using GoHighLevel

  • Processed compliance: DL/Social, MVR + DT, updated FADV system

  • Posted jobs on Upwork, Indeed, OLJ; tracked applicants

  • Managed executive calendar, scheduled meetings & reminders

  • Coordinated daily operations with drivers and partners


Kendrick Madison Transportation LLC

Jan 2025 – Nov 2025

  • Handling Microsoft 365 administration, including Azure AD, Entra, and other M365 apps

  • Managing IT tickets via ServiceNow

  • Active Directory & SCCM support

  • Troubleshooting software & networking issues

  • Providing remote client support and technical guidance


Nexon

October 2025 - Present

  • Managed IT systems, networks, hardware/software for enterprise clients

  • Delivered L2 technical support, maintained SLA compliance

  • Monitored system performance, applied updates, implemented security measures

  • Coordinated with cross-functional teams and vendors


Cognizant Technology Solutions

July 2024 - October 2025

Stay connected

Contact

  • +63 995 6370 396

  • irishlois.tapia@outlook.com

  • Santa Cruz, Laguna, Philippines

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